McCoy and Associates - FAQs
 


Home

About Us

Training

Schedule

Publications

Seminar Registration

Book Orders

Contact Us

FAQS

Links to Other Sites

Frequently Asked Questions

Seminars

Q. Where will the seminars be held?
A.
Our seminars are held at various locations throughout the country. We personally select conference quality hotels to ensure a comfortable learning environment.

Q.
What does my registration fee cover?
A.
Your registration fee covers all course materials, books, continental breakfasts and group lunches. It does not cover your travel expenses or hotel accommodations.

Q.
How do I confirm my registration?
A.
If you've registered more than one week prior to the seminar, you should have received in the mail a seminar packet that contains your confirmation number. If you register less than one week prior to the seminar, this material should have been faxed to your attention. If you have not received the material or have any questions about your registration, please contact us at 303-526-2674.

Q.
What should I wear?
A.
Dress is casual. The temperature in the meeting room may vary, so make sure you bring a sweater or jacket to ensure your personal comfort.

Q.
Can I purchase the course notes and books used in the training?
A.
We use two books, McCoy's RCRA Reference and McCoy's RCRA Unraveled, in our seminars. Both books are available for sale. See our publications page for details. The seminar course notes are not sold separately.

Q.
What time does each session begin and end?
A.
7:00 a.m. to 8:30 a.m. - Continental Breakfast each morning
8:00 a.m. to 5:00 p.m. - Training (Mon.-Thurs.; Lunch provided)
8:00 a.m. to 12 noon - Training (Friday; No lunch provided)


Q.
What is your cancellation policy?
A.
We know that last minute emergencies do occur, so please call us as soon as your plans change. You can transfer to another seminar with no penalty or receive a refund. You also can substitute another person to attend in your place. If your plans for attendance change in any way, it is important that you advise us as soon as possible so that we can make the necessary adjustments.

Q.
Have we received your payment?
A.
If you have any questions regarding payment, please call us at 303-526-2674. If you paid by credit card, your credit card slip is attached to your paid invoice which is included in your seminar packet.

Q.
Do you offer group discounts?
A.
Multiperson discounts are available at two qualifying levels: 5-9 people from the same organization and location attending the same seminar receive a 10% discount; and 10 or more people from the same organization and location attending the same seminar receive a 25% discount. The discount is provided in the form of a refund after the seminar has been completed. For large groups considering a custom, onsite seminar, please contact us at (303) 526-2674 for more information.

Q.
Do you offer continuing education units (CEUs), or continuing legal education (CLE) credits?
A.
Yes, we do. Details...

Q. Are you accredited by the American Board of Industrial Hygiene?
A.
Yes, the five-day seminars and the refresher course are accredited by the ABIH.

Q.
Do McCoy seminars satisfy EPA's RCRA training requirements?
A.
Not entirely. Our seminars provide a comprehensive review of the RCRA regulations and many of our attendees have told us that they use our seminars to satisfy their annual RCRA training requirement.

However, a close reading of the RCRA regulations pertaining to training [262.34(d)(5)(iii) and 265.16] indicates that some portion of an individual's RCRA training will have to be site-specific. For example, 265.16(a)(3) requires training on site-specific emergency procedures, equipment, and systems that we cannot cover in our training class. In addition, most facilities have a contingency plan covering their hazardous waste management areas, and they must train their personnel to respond in accordance with that contingency plan. Our seminars definitely help people understand and comply with RCRA. However, we believe some site-specific training is also necessary to satisfy EPA's RCRA training requirements.

Q.
Does McCoy's RCRA training satisfy OSHA HAZWOPER requirements?
A.
No. We are RCRA specialists and do not cover OSHA issues.

Q.
Does McCoy and Associates, Inc. provide other environmental training in addition to RCRA?
A.
Not at the present time.

Q. Is there a test?
A. No.

Q. Is there homework?
A. No.

Q. What happens if McCoy and Associates cancels a seminar?
A. We've been presenting RCRA seminars nationwide since 1990 and have never had to cancel a course.

Q. Can I contact the instructors with RCRA questions after the seminar?
A. Our professional staff is available to any attendee who has RCRA questions after the seminar. Either call us at 303-526-2674 or e-mail your question to info@mccoyseminars.com.

Q. Can I transfer to another seminar after I have already registered?
A. We can easily transfer you to another seminar or, if necessary, let you designate another person to take your place. Please let us know as soon as possible so we can make the changes to the name tags, roster sheet, etc.

Q. What if I have an emergency and need to leave the seminar?
A. We understand that emergency situations do arise and will make every effort to work with you by either refunding the cost of the days you did not attend or by arranging your transfer to another seminar.

Q. Can I purchase the books now and have that amount deducted from the seminar cost?
A. No. Our two publications are part of our seminar packages and necessary for the courses. Our past experience has shown that attendees sometimes forget to bring their prepaid books with them which makes it very difficult to follow along. We think this is the best way to ensure that each attendee maximizes his/her learning experience.

Q. Do you offer classes in Spanish?
A. Not at this time.

Q. Do you offer online courses?
A. Not at this time.

Q. Do you offer in-house or onsite seminars?
A. We are available for scheduling either a two-day or three-day in-house seminar.

Q. My office needs to be able to reach me at all times, and I need to know if it is okay to bring my cell phone or pager?
A. General courtesy rules apply to our seminars. We request that attendees set their cell phones and pagers on the vibrate mode and leave the room while talking on the phone.

Q. I have dietary restrictions. Will this be a problem for the group lunches?
A. Our instructors ask that anyone with dietary restrictions contact them each morning of the seminar. We work with the hotels to make sure special lunches will be provided whenever necessary.

Q. If I lose my certificate can you provide me with another copy?
A. Since we keep records of our attendees and the days attended, we will be able to replace your certificate. To expedite our search, please let our office staff know when and where you attended.



Hotel / Seminar Site Information

Q.
Do I have to stay at the listed hotel in order to attend the seminar?
A.
No, but we personally select hotels we think you'll find appealing. We also work with the hotel to provide a group discount rate provided you register by the cutoff date listed in our schedule. We think you'll enjoy the convenience of staying at the seminar site and value the opportunity to interact with other attendees after the sessions.

Q.
Does McCoy and Associates make my hotel reservations?
A.
No. We provide you with the hotel phone number and group discount rate.

Q.
Can you help me find alternate hotels near the seminar site?
A.
Please call us at 303-526-2674 and we will try to assist you.

Q.
Does the hotel accept government per diem rates?
A.
In most cases, the hotels have set aside a limited number of rooms at government per diem rates. They are available on a first come, first served basis for reservations made prior to the hotel reservation cutoff date.

Q.
Does the hotel provide free parking?
A.
It varies by hotel.

Q.
How far is the hotel from the airport?
A.
Your registration packet contains a map. For specific information, please call the hotel.

Q.
Do I need a rental car or is a hotel shuttle available to and from the airport?
A.
For specific transportation information, please call the hotel.

Q. Are your seminars held at the same locations and hotels each year?
A. Our locations and hotels may change from year to year. New locations, hotels, and dates are announced on our web site as soon as arrangements are finalized.

Q. Can you provide directions from the airport to the hotel site?
A.
Generally, you can get the best directions by contacting the hotel directly. Once registered, each attendee receives a packet that includes a hotel brochure which usually has a map. If you need our help, just contact us at 303-526-2674 and we will try to provide you with adequate information.


Books/CDs

Q. Are there quantity discounts?
A. Yes, we provide quantity discounts to all orders shipped to the same address.

Q. Is my book/CD order subject to sales tax?
A. All books/CDs shipped to Colorado addresses are subject to 7.6% sales tax.

Q. Can I order a book/CD on approval?
A. All book/CD orders must be prepaid or secured by a purchase order. McCoy and Associates, Inc. is committed to providing solid, reliable environmental information. Our guarantee is your satisfaction. If you are not completely satisfied with your publication, return your book/CD for a complete and immediate refund.

Q. How do I pay for my book/CD?
A.
All book/CD orders must be prepaid or secured by a purchase order. We accept checks, and VISA, MasterCard and American Express credit cards.

Q. How soon will I receive my book/CD order?
A.
We normally ship from our office within two business days of receiving your order. Single CDs are shipped USPS; all other book/CD orders are shipped via UPS Ground; shipping time varies depending upon destinations. Please feel free to contact us anytime at 303-526-2674 to check on the status of your order.

Q. What forms of shipping are available?
A.
Book/CD orders must be prepaid or secured by a purchase order. Price includes complimentary UPS Ground shipping (USPS for single CD orders) within the Continental U.S. Please allow one week from date of shipping for delivery. For book/CD orders shipped outside the Continental US, an additional charge of $10.00 per book or $17.00 per set (RCRA Reference/RCRA Unraveled combination) will apply. For other shipping arrangements, please contact us at 303-526-2674 or by e-mail at info@mccoyseminars.com.

Q. How often do you update your books/CDs?
A.
McCoy's RCRA Reference, McCoy's RCRA Unraveled, and McCoy's RCRA Compliance CD are all updated yearly.

Q. Are there sample pages of your publications I can review?
A.
Yes. Take a look at an excerpt from McCoy's RCRA Unraveled and a sample page from McCoy's RCRA Reference. We also have sample pages from McCoy's RCRA Compliance CD.

Q. What's on the CD?
A.
McCoy's RCRA Compliance CD contains the full text of McCoy's RCRA Reference and McCoy's RCRA Unraveled with extensive hyperlinking and other features that take advantage of the electronic format. The User's Guide and sample pages from the CD can be downloaded in PDF format.

Q. May I share the CD with others?
A.
You may not make copies of McCoy's RCRA Compliance CD or its contents other than for backup purposes. However, you may share the CD like you would share a book (i.e., only one person may use it at a time).

Q. May I copy the CD?
A.
You may not make copies of McCoy's RCRA Compliance CD or its contents other than for backup purposes. Generally, you must purchase one copy of the CD for each user or purchase a LAN or WAN network license.

Q. May I share the CD over my company's network?
A.
You must purchase a LAN or WAN network license and obtain instructions from McCoy and Associates, Inc. in order to share McCoy's RCRA Compliance CD on your network.

Q. May I share the CD on a network that extends beyond my company?
A.
No. LAN and WAN licenses are limited to use within your company or organization.

Q. How do I solve problems opening or using the CD?
A.
Please consult our CD troubleshooting page.



If you have additional questions, please e-mail us at info@mccoyseminars.com


Home | About Us | Training | Schedule | Publications | FAQs
Seminar Registration | Order Form | Links | Contact Us


McCoy and Associates, Inc., 12596 West Bayaud Avenue, Suite 210, Lakewood, CO 80228
Phone: 303-526-2674, Fax: 303-526-5471, e-mail: info@mccoyseminars.com